Member Login

Trouble logging in?

These steps are what we recommend (in this order):

  1. Clear your browser cache.
  2. Enable cookies in your browser privacy settings.
  3. If you are using Safari as your browser, you also need to enable cross-site tracking by disabling the Prevent Cross-Site Tracking option. Go to Preferences, then click Privacy, and select “Prevent cross-site tracking.”
  4. Reset your password.

Note that, by default, Safari blocks third-party cookies while Firefox and Chrome accept them. Internet Explorer blocks third-party cookies by default but allows users to accept them. Some firewalls (McAfee, etc.) or browser plug-ins may affect your browser’s cookies settings, so you may need to check those as well.  If these steps do not resolve the issue, please contact mary@msjdn.org.  We’re here to help!